---
title: "citelayer® Support — citelayer®"
url: "https://citelayer.ai/support/"
date: 2026-03-06
---

# citelayer® Support

 support\_agent Support 

Here’s a human   
who actually responds
=======================================

Get help with citelayer® setup, configuration and reproducible plugin issues. Include your plugin versions and the affected URL so the problem can be investigated.

 verified Direct line to the developer 

 schedule Send a support request 

 mail Made in Germany 

 



Contact

How can I help you?
-------------------

Use the form below for product and setup questions. Include the plugin versions, affected URL and actual response; do not include passwords or customer details.



  mail 

### Contact form

 Send the form with a clear description of the problem and the relevant plugin versions.

 Support Form  Subscribe  

  

 

 First Name







Last Name











Email





Subject

- Please choose -Installation & SetupFeature QuestionReport A BugBilling / LicenseOther



Message





Screenshots help me understand faster

Choose File or Drop Screenshot here 



I consent to have this website store my submitted information so they can respond to my inquiry. We do not send SPAM. I read and agree to their [Privacy Policy](/privacy/).





Submit Form



   




  schedule Support requests 

 Email **through the support form** 

 Topics Setup and troubleshooting questions 

 

 

 

 



FAQ

Common questions
----------------

Answers to the usual suspects — if something’s missing, just write me directly.



### How do I install citelayer®?

Install Free from WordPress.org through Plugins → Add New Plugin, activate it and open the dashboard. Then follow the [quick start checklist](/docs/quick-start/).





### How do I check builder compatibility?

Test an important published page in HTML and Markdown on your actual builder and theme. A builder may change the rendered content; check the output rather than assuming every combination is supported.





### How do I choose a paid add-on?

Choose WooCommerce or EDD to match the store platform. The [comparison](/docs/premium-addons/) explains the different features. Review the cart and purchase information before checkout.





### How can I contact support?

Use this support form and describe the affected plugin, version and URL. Check the [documentation](/docs/) for setup and troubleshooting steps.





### What should a bug report include?

Include the plugin and platform versions, affected URL, steps to reproduce, expected result and actual result. Redact passwords, license keys and customer details from screenshots or logs.











Why me?

Human, not corporation
----------------------

citelayer® helps with WordPress content formats, endpoint diagnosis and local activity data. Use the documentation for setup, and the form for a specific plugin issue.



 schedule### Your time matters

Use the form to report a specific plugin issue. Include the steps to reproduce and the result you expected.

 

 person### A person, not a system

Describe the configuration, affected URL and the result you observed so the issue can be investigated.

 

 code### WordPress setup

Deep expertise in how WordPress works — and how it’s changing with AI. I build what I’d want to use myself.

 

 



Ready to check your site?
-------------------------

Install citelayer® Free to inspect structured content, endpoint health and local AI activity.

[Download free](https://citelayer.ai/downloads/citelayer-ai-visibility-for-wordpress-free/)

[Documentation](/docs/)