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Integration and Troubleshooting

Frequently Asked Questions

2 min read

Answers to common setup questions, with the limits that matter when interpreting the results.

Will citelayer® get my site cited or ranked higher?

It provides machine-readable output, local diagnosis and activity data. Search and AI systems choose what to index and cite. A plugin installation or readiness score cannot guarantee those outcomes.

It is a proposed convention, not a prerequisite for appearing in an AI answer. The dashboard scanner gives its endpoint check zero score weight. It remains available as an optional index.

Why are the analytics empty?

There may be no matching requests yet, or a cache may bypass WordPress. Check the period, retention, tracker setup and cache diagnostics. An empty log does not prove that no AI system has ever used the page.

Do I need an external account?

The free plugin runs locally without a required service account. A paid add-on uses the store for license and update checks. MCP client connections require their own authenticated adapter setup.

Can an agent change my site?

Free abilities start in Read-only mode. Two writes can be deliberately enabled: readiness scan and per-post llms exclusion. Store add-on commerce actions have their own permissions/contracts; a pending-order checkout is a real action.

Which paid add-on should I choose?

Choose the add-on matching the store platform. WooCommerce and EDD have different data models and shipped APIs. Compare the free and paid surfaces rather than assuming feature parity.

One-year license options

Choose Starter for 1 site at €79, Professional for 5 sites at €229, or Agency for 25 sites at €499. Each option provides a one-year license period. Prices exclude applicable tax; checkout shows the tax and total for your order.

These options set the site activation limit and a one-year license period. The software rights granted by the license supplied with the plugin remain separate. Check your account for the license expiry date, or ask a license question without sharing your key.

Next step

Continue with the quick start checklist, or check the common questions. For a reproducible problem, send the plugin versions, affected URL, expected result and actual response through Support. Do not include passwords, license keys or customer details.

Reviewed 6 October 2026 against citelayer® Free 1.13.5, WooCommerce add-on 1.2.19 and EDD add-on 1.2.1. Features depend on the active components and settings on your site.